FAQ
How can I track the shipping status of my physical purchase?
When your order ships, you will receive a shipping confirmation email with a link to track your package. Some orders will ship in multiple boxes and each box will have its own unique tracking number.
Shipping duration may vary depending on the shipping option you choose when checking out.
Where can I find the receipt for my order?
Receipts for all purchases are sent to the email address for your Rockstar Games Social Club account.
What regions does the Rockstar Store ship to?
The Rockstar Store ships to the following regions:
- Australia
- Austria
- Belgium
- Canada
- Czech Republic
- Denmark
- Finland
- France
- Germany
- Hong Kong
- Ireland
- Italy
- Japan
- Korea
- Latvia
- Liechtenstein
- Lithuania
- Luxembourg
- Netherlands
- New Zealand
- Norway
- Poland
- Portugal
- Singapore
- South Africa
- Spain
- Sweden
- Switzerland
- Taiwan
- UK
- United States
Costs of shipping for your order will be presented at checkout. Shipping duration may vary depending on the shipping option you choose when checking out.
Additional duties and taxes may be imposed by local authorities outside the US and UK.
Where can I find the Rockstar Store refund policy?
You can find more information for physical purchases in ourRefundsand Returns FAQ.